Frequently Asked Questions
Everything you need to know about our premium automotive lighting solutions.
How do I know which LED bulb fits my vehicle?
You can use our integrated 'Shop by Vehicle' search tool or check your owner's manual for the bulb size. If you are still unsure, our support team can assist with fitment verification.
What is the standard shipping time for orders?
Orders are typically processed within 1-2 business days. Domestic shipping generally takes 3-7 business days depending on your location and the selected shipping method.
Do your lighting products come with a warranty?
Yes, most Auxbeam products come with a 1-year or 2-year limited warranty covering manufacturing defects. Please refer to the specific product page for detailed warranty terms.
What is your return and exchange policy?
We offer a 30-day return policy for items in their original packaging and unused condition. Please contact our customer service team to initiate a Return Merchandise Authorization (RMA).
Are your LED light bars and pods waterproof?
Most of our off-road lighting products feature an IP67 or IP68 waterproof rating, meaning they are protected against dust ingress and can withstand temporary immersion in water.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as secure digital payments via PayPal and Apple Pay.